Microsoft Customer Immersion Experience (CIE)

I’ve been asked by the folks at Microsoft to come down and play in their CIE lab for the day soon.  In a couple of weeks i’ll be holed up learning how to deliver the new CIE experience to existing and potential customers.  I always enjoy classroom learning with hands-on labs and access to experienced instructors, who’ve already been at the sharp end of customer deployments. I’ll write an article on my experiences after the event…

Read more here:

What is the CIE?

The Microsoft Customer Immersion Experience (CIE) provides a facilitated hands-on environment where business and IT decision makers test drive Microsoft technologies including Office 365, Office, Exchange, SharePoint, Lync, Project, Visio, Windows, Windows Phone, Dynamics CRM and System Center.

How does it work?

Unlike traditional product presentations and demos, the CIE puts a customer in the driver’s seat for a rich, interactive experience. It is a unique, risk-free opportunity to explore Microsoft’s Office applications by role playing in a “true-to-life” environment. A trained facilitator leads our customers to discover the right solutions for their business and helps them experience the “future of productivity”. The CIE is usually set up at a Microsoft or partner office location, a conference room in a hotel or onsite at the customer location. It is designed to be interactive, experiential, and fun.

Which products and solutions are covered?

The CIE demonstrates the richness of Microsoft’s Information Worker (IW) product stack with its out-of-the-box functionality and integrated feature set. Only Microsoft products currently available to our customer (on the standard Microsoft pricelist) are showcased (no product betas or 3rd party software).



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